State Farm® Insurance Agent Ashley Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
K Vanderhoof
November 3, 2025
5
out of
5
rating by K Vanderhoof
"Zusha was fantastic at handling our multi vehicle policy! We had 0 claims/tickets for many years, and our rates were raising higher yearly with Progressive. Not only was Zusha able to beat their pricing for our existing coverage, we were able to receive more coverage options for less money. Very very happy with this, and we are saving over $150/mo for everything! THANK YOU!!!!"
We responded:
"Thank you for taking the time to share a review and your experience working with Zusha. We are pleased to heat that Zusha was able to help you with your auto insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Robert Holbrook
October 28, 2025
1
out of
5
rating by Robert Holbrook
"It's not about how you start but how you finish! Had multiple years of working with this team without issue. I canceled my policy due to price months back. Home and auto it was a bundle! The auto was canceled and the home wasn't. Got an escrow evaluation and they sent my morgage company a bill which they paid. Now my escrow account is in the negative and they are saying they won't refund the premium because the policy wasn't canceled properly. Over 3397.00 I have to pay out of pocket for an insurance i dont use or need. Due yourself a favor and don't trust what they tell you over the phone. Always verify and get things in writing. Not happy and will be contacting the BBB, the local chamber of commerce and filing a professional greviance with the michigan licensing authority."
We responded:
"Robert, As our team member stated on the phone call yesterday our records do not indicate a cancellation was requested and asked if you could supply us with your current home insurance document showing a start date or an email requesting the cancellation. Once we receive the documentation we will submit this to our underwriting department to review. Please note I made several attempts to reach you via phone yesterday as well as text and email. As of this morning I show you have sent the documentation which we will submit to underwriting. We appreciate your patience as we work through this process. Ashley Smith Agent Ashley Smith State Farm"
venita martin
October 23, 2025
5
out of
5
rating by venita martin
"Thank you very much for your time with me and going over everything I need J J was a very big help on me deciding to come back to State Farm. Again thank you very much JJ."
We responded:
"Thank you Venita for taking the time to share a review. We are pleased to hear JJ was able to help you with your insurance needs. We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm Agent "
Isabelle
October 21, 2025
5
out of
5
rating by Isabelle
"I had a great experience with Zusha, she was so kind and patient with helping me find the best price for my needs! Definitely recommend!"
We responded:
"Thank you Isabelle for taking the time to share a review and your experience working with Zusha. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Jeremiah Wagner
October 17, 2025
5
out of
5
rating by Jeremiah Wagner
"JJ was very helpful and got things done quick and asked me if I wanted to use my own medical blue cross insurance to make things cheaper, I have never been asked to use that and I am very appreciative of him for that, best experience I've had with any insurance ever. He was very nice and professional. I would recommend him to my family and friends."
We responded:
"Thank you Jerimiah for taking the time to share a review. We are pleased to hear that JJ was able to help you with your insurance needs! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Desicrated
October 14, 2025
5
out of
5
rating by Desicrated
"Had a great experience working with Zusha and I was able to get a much lower rate with what I needed. Definitely recommend."
We responded:
"Thank you for taking the time to share a review and your experience working with Zusha! We appreciate you and thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
Wycliffe Mobeck
October 6, 2025
5
out of
5
rating by Wycliffe Mobeck
"I had an outstanding experience with an insurance sales rep JJ who offered a great price and exceptional courtesy after almost giving up in shopping for an auto policy.. He listened attentively, provided clear answers, and tailored options to my needs, making the process seamless. I’m thrilled with the coverage and service! Highly recommend."
We responded:
"Thank you Wycliffe for taking the time to share a review and your experience working with JJ. We are pleased to hear JJ was able to help you with your auto insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Jessica Johnson
October 6, 2025
5
out of
5
rating by Jessica Johnson
"Zusha made the process extremely smooth getting signed up for auto and renters insurance! Highly recommend working with this office!!"
We responded:
"Thank you Jessica for taking the time to share a review of your experience working with Zusha in your auto and renters insurance. We appreciate you and thank you for recommending our office! Ashley Smith Agent Ashley Smith State Farm"
Matt Carter
October 3, 2025
5
out of
5
rating by Matt Carter
"Zusha answered all questions i had and got me all the insurance i needed thank you again i will be sending people your way"
We responded:
"Thank you Matt for taking the time to share a review and your experience working with Zusha for your insurance needs. We appreciate you and thank you for your business. Ashley Smith Agent Ashley Smith State Farm "
Joi Larkins
September 26, 2025
5
out of
5
rating by Joi Larkins
"Ashley Smith, was a joy to have as my Agent! Very kind and helpful with a beautiful Spirit! The best service I’ve ever received. Thank you for having such a great person apart of your team."
We responded:
"Joi thank you taking the time to share a review and your experience working with us! We appreciate you and thank you for your business. Ashley Smith Agent Ashley Smith State Farm "
Amanda Verheul
September 25, 2025
5
out of
5
rating by Amanda Verheul
"JJ was kind friendly and helful with the whole process and explained everything well. Even described where i could find my healthcare letter which helped big time finding it. He deserves a raise."
We responded:
"Amanda thank you for taking the time to share a review and your expedience work with JJ! We are pleased to hear JJ was able to help you find the letter and help you with your insurance needs. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
jamie hart
September 18, 2025
5
out of
5
rating by jamie hart
"Ashley Smith was very knowledgeable and helpful. She made switching to State Farm easy and stress free!"
We responded:
"Thank you Jamie for taking the time to share a review! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Jeff Borrusch
September 10, 2025
5
out of
5
rating by Jeff Borrusch
"I have spoken with Amanda more than anyone else, & everytime I have any questions she is more than happy to assist me. She is very thorough in explaining the questions I have. A pleasure to speak with her!"
We responded:
"Thank you Jeff for taking the time to share a review and your experience working with Amanda. We are pleased to hear of your experience working with Amanda and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Michael Helsel
September 10, 2025
5
out of
5
rating by Michael Helsel
"Recently updated policies with Taylor's help. She was very friendly, patient, & professional. Made the process as easy as it could be. Thanks!"
We responded:
"Thank you Michael for taking the time to share a review and your experience working with Taylor. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Tiffany Small
September 3, 2025
5
out of
5
rating by Tiffany Small
"JJ IS SUCH A AMAZING PERSON. He works with you. I appreciate him. THANK YOU FOR EVERYTHING"
We responded:
"Thank you Tiffany for taking the time to share a review and your experience working with JJ! We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm"
Adrianna
September 2, 2025
5
out of
5
rating by Adrianna
"Great agency with great rates for coverage. Very friendly and professional agents. Highly recommend this State Farm insurance location for coverage."
We responded:
"Thank you Adrianna for taking the time to share a review of our agency. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
William Brandon
August 31, 2025
5
out of
5
rating by William Brandon
"JJ was very helpful. He saved us a bunch of money!"
We responded:
"William thank you for taking the time to share a review and your experience working with JJ. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
John Regan
August 29, 2025
5
out of
5
rating by John Regan
"I was very happy with the service from JJ"
We responded:
"Thank you John for taking the time to share a review and your experience working with JJ. Thank you for your business! Ashley Smith State Farm"
Shelly Lietaert
August 29, 2025
5
out of
5
rating by Shelly Lietaert
"Taylor was knowledgeable, efficient, kind, and relatable. She answered all my questions. It was great working with her!"
We responded:
"Thank you Shelly for taking the time to share a review and your experience working with Taylor! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Katherine H.
August 25, 2025
5
out of
5
rating by Katherine H.
"I did business with Zusha and she was great. She has a great personality and got me a way better rate than what I was paying. I recommend her for your insurance needs. Thanks Zusha and State Farm!"
We responded:
"Katherine thank you for taking the time to share a review and your experience working with Zusha! We are pleased to hear that Zusha was able to help you with your insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Juan Barajas
August 25, 2025
5
out of
5
rating by Juan Barajas
"I had a great experience with the State Farm agent ( Ashley smith ) she was able to help me with everything I needed with a better quote than the previous agency that I had"
We responded:
"Juan thank you for taking the time to share a review and your experience working with our office. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Dom Sanders
August 25, 2025
5
out of
5
rating by Dom Sanders
"I would say my experience has always been great. When I call they automatically know it’s me, they are attentive and personable. Polite and always pay attention to the small details. Been with them for years, started with just car insurance; now I have life and renters as well. Thanks Taylor 💛"
We responded:
"Dom thank you for taking the time to write a review and share your experience working with JJ. We thank you for your business! "
Lillie Little
August 22, 2025
5
out of
5
rating by Lillie Little
"The agent was very helpful and her personality was so pleasant it was good working with her just changing my insurance for one company to another one"
We responded:
"Thank you Lillie for taking the time to share a review and your experience working with Zusha! We are pleased to hear of your experience changing insurance and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
T “Resa” P
August 22, 2025
5
out of
5
rating by T “Resa” P
"I had a pleasure speaking with Zusha. She is amazing! Every question I had or didn't understand something she explained it perfectly for me. The process was smooth and easy. I did NOT feel any pressure or felt being rushed to make decisions. Bravo State Farm Zusha is amazing. Oh and at the end she said welcome to the State Farm Family:) Happy happy happy!!!"
We responded:
"Thank you for taking the time to share a review! We are pleased to hear of your experience working with Zusha and thank you for your business! Welcome to the State Farm Family! Ashley Smith Agent Ashley Smith State Farm "
Kayla Tyler
August 22, 2025
5
out of
5
rating by Kayla Tyler
"Great experience and very easy enrollment. I was provided great details and all my questions were answered with ease!"
We responded:
"Kayla thanking your for taking the time to share a review! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"