State Farm® Insurance Agent Ashley Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mikala Cox
April 2, 2026
5
out of
5
rating by Mikala Cox
"Ashley was fun to talk to and made it really easy to understand my proposed policy (auto and renters) as someone who is not proficient in this area, she carefully explained the details so I felt comfortable and educated moving forward. She was honest and trustworthy. Within the conversation I immediately switched my plans. She got me a lower rate and better benefits than what I previously had. She's great!"
Brandi Smith
April 2, 2026
5
out of
5
rating by Brandi Smith
"Ashley was so helpful. She helped move my policies from Tennessee to Ohio. She was polite and not pushy. She gave me a quote and gave me time to make a decision. Plus it was $40 less!"
We responded:
"Thank you Brandi for taking the time to share a review and your experience working with us! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Areyanna Gilbert
April 2, 2026
5
out of
5
rating by Areyanna Gilbert
"Zusha was awesome!!! I just got my first car with payments and I was very stressed about insurance. My agent was so helpful and thorough with price transparency so now I have a bundle with extra protection. I couldn’t have been more grateful!"
We responded:
"Areyanna thank you for taking the time to share a review and your experience working with Zusha! We are pleased to hear that Zusha was able to help you with your auto insurance and thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
Lorrie Dye
April 2, 2026
5
out of
5
rating by Lorrie Dye
"I had a great experience with State Farm. Haley helped me get a life insurance policy and she was very pleasant to talk to. Would highly recommend them!"
We responded:
"Thank you Lori for taking the time to share a review and your experience working with Haley. We are pleased to hear that Haley was able to help you with your life insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Emily
April 2, 2026
5
out of
5
rating by Emily
"Christian helped me get insurance for way cheaper and it was a super easy process"
We responded:
"Thank you Emily for taking the time to share a review and your experience working with Christian! Ashley Smith Agent Ashley Smith State Farm"
John Kreski
April 2, 2026
5
out of
5
rating by John Kreski
"JJ was awesome"
We responded:
"Thank you John for taking the time to share a review and your experience working with JJ! Ashley Smith Agent Ashley Smith State Farm "
NIck West
February 24, 2026
5
out of
5
rating by NIck West
"Great experience. Zusha was such a breath of fresh air to my day. She was so kind helping me find what was best for my family as well as my wallet. Highly recommended."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Zusha was able to provide such a positive experience and help you find the best options for you and your family. Thank you for your business and taking the time to share a review! Ashley Smith Agent Ashley Smith State Farm "
anonymous
January 27, 2026
1
out of
5
rating by anonymous
"Honestly. Don’t bother with this place. No one can answer any questions. I started this policy as a minor and was paying all sorts of different charges that I didn’t need. Now that I know now I was probably overpaying because they knew I was young and didn’t know much about the car insurance policies yet. Every time I talk to somebody, they say different things And they even tried to charge me $250 to switch my state to Ohio and get a new policy. Everyone I have talked to has never had to pay to switch states. Even better my original agent left and I didn’t even know until way later who had me on all types of bs policies. If I’m charged again by State Farm I’m going to lose it. Complete scam. Saved about $175 with Allstate."
We responded:
"Thank you for your feedback. We strive to provide excellent service to all our clients, and we’re sorry to hear about your experience. However, we’re unable to locate an account matching your description in our office records. To help us investigate and assist you properly, please contact us directly at 734-847-6000. We’re committed to resolving any concerns you may have. Ashley Smith Agent Ashley Smith State Farm "
thefishkiller 98
January 22, 2026
5
out of
5
rating by thefishkiller 98
"JJ was extremely helpfull with helping me lower my auto insurance. Was very easy and stright forward. I appreciated the help"
We responded:
"Thank you for taking the time to share a review and your experience working with JJ. We are pleased to hear that JJ was able to help you with your auto insurance needs. Ashley Smith Agent Ashley Smith State Farm "
saranya gurusamy
January 7, 2026
5
out of
5
rating by saranya gurusamy
"Great thanks to JJ, timely support to get those documents, easy ! Quick ! Clear !"
We responded:
"Saranya thank you for taking the time to share a review of your experience working with JJ. We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm "
Sandeep Kolla
January 4, 2026
5
out of
5
rating by Sandeep Kolla
"Great experience with Justin M., made insurance buying easy, clear, and a breeze. Thanks for all the help."
We responded:
"Sandeep thank you for taking the time to share a review and your experience working with Justin. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Kathy Stalnaker
December 31, 2025
5
out of
5
rating by Kathy Stalnaker
"I dealt with Zusha,she bundled me a full coverage on auto and renters insurance.You are blessed to have such a wonderful employee.Absolutely one of the kindest most helpful people I have encountered in my life. Thank you"
We responded:
"Thank you Kathy for taking the time to share your review working with Zusha on your auto and renters insurance. We are certainly blessed to have Zusha as our employee and appreciate you sharing your experience working with her. Ashley Smith Agent Ashley Smith State Farm"
Walter Queen
December 31, 2025
5
out of
5
rating by Walter Queen
"Zussia, completely patient and explain to everything that I needed to know if she helped me in many ways with things I didnt know... Zussia was courteous, helpful, my experience with her was wondering. Thank you Zussia...."
We responded:
"Thank you Walter for taking the time to share a review and your experience working with Zusha. We are pleased that Zusha was able to help you with your insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Andrew Boczar
December 31, 2025
5
out of
5
rating by Andrew Boczar
"Jonathon Morr was an absolute pleasure to work with!!! He's very knowledgeable and it only took minutes to complete. Not only did I save money, he also was able to provide me with additional coverage."
We responded:
"Andrew thank you for taking the time to share a review of your experience working with JJ for your insurance needs. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Steve Chimner
December 30, 2025
5
out of
5
rating by Steve Chimner
"Connected with j.j. and was pleased how patient he was in explaining everything"
We responded:
"Thank you Steve for taking the time to share a review and your experience working with JJ. Ashley Smith Agent Ashley Smith State Farm"
Donald Robinson
December 30, 2025
5
out of
5
rating by Donald Robinson
"I appreciate everything Justin presented me with and how he answered all my concerns I truly am very satisfied with everything"
We responded:
"Thank you Donald for taking the time to share a review and your experience working with Justin. Ashley Smith Agent Ashley Smith State Farm"
Madisyn Hardy
December 19, 2025
5
out of
5
rating by Madisyn Hardy
"Had a great experience with JJ. He was kind, patient, and helpful as he helped me set up my new insurance plan!"
We responded:
"Thank you Madisyn for taking the time to share a review and your experience working with JJ. We are pleased to hear JJ was able to help you with your new insurance and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Jake
December 17, 2025
5
out of
5
rating by Jake
"Justin was extremely helpful and very responsive on saving me a ton of money on my insurance!"
We responded:
"Jake thank you for taking the time to share a review and your experience working with Justin. We are happy to hear we were able to save you money on your insurance and thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
Austin Householder
December 17, 2025
5
out of
5
rating by Austin Householder
"He did a great time answering any questions, we got along and related with jokes. He saved me a lot and I mean a lot of money with this plan helps me out a lot. His timing well may be God inspired but literally any other time of day and I wouldn’t have answered, glad it was him that called and that he did."
We responded:
"Austin thank you for taking the time to share a review and your experience. We are pleased that we were able to help and with your insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Natasha Webb
December 15, 2025
5
out of
5
rating by Natasha Webb
"He was amazing! Quick process jj!!"
We responded:
"Thank you Natasha for taking the time to share a review of your experience working with JJ! Thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
John
December 12, 2025
5
out of
5
rating by John
"Great service with my representative! Saved much more money with auto!"
We responded:
"Mike thank you for taking the time to share a review. We are pleased that we were able to help you save money on your auto insurance. Thank you for your business and welcome to our Agency! Ashley Smith Agent Ashley Smith State Farm "
Terry SWARTZ
December 10, 2025
5
out of
5
rating by Terry SWARTZ
"Nice service and with good Info. Auto and Home."
We responded:
"Thank you Terry for sharing a review. We appreciate you! Ashley Smith Agent Ashley Smith State Farm"
Bradley wolfe
December 6, 2025
1
out of
5
rating by Bradley wolfe
"Have told you guys to stop calling me repeatedly. Rude and unprofessional."
We responded:
"Bradley I apologize for your experience. We received a request that you asked for a quote which is why someone called you. I do not see that we have ever spoken to you but I have removed you from our system. Ashley Smith Agent Ashley Smith State Farm"
Adrianna Robinson
December 5, 2025
5
out of
5
rating by Adrianna Robinson
"I was very nervous about getting my own car insurance and Zusha was very helpful and made the experience great! Thank you so much!"
We responded:
"Adrianna thank you for taking the time to share a review and your experience working with Zusha. We are pleased that Zusha was able to help you with your car insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Naomi Scherman-Siver
December 3, 2025
5
out of
5
rating by Naomi Scherman-Siver
"JJ worked with me to make sure I get the best coverage and the best price. Very helpful and fast in getting me the answers I needed."
We responded:
"Thank you Naomi for taking the time to share a review and your experience working with JJ. We are pleased to hear that JJ was able to help you with your insurance needs. Ashley Smith Agent Ashley Smith State Farm"