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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Hobson

May 16, 2025

5  out of  5
rating by Kevin Hobson
"Taylor did an awesome job handling an issue with my paperwork. She quickly identified and explained the mixup. And she maintained great communication and contact until the issue was resolved."
We responded:
"Thank you Kevin for your business and the review! We appreciate you taking the time to share your experience working with Amanda."
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Leah Vossen

May 15, 2025

5  out of  5
rating by Leah Vossen
"I had the pleasure of working with Heather McManus on setting up a policy and getting the best rates. She was friendly, knowledgeable, and down to earth. That's the kind of experience with insurance that keeps people around and will get recommendations."
We responded:
"Leah we are thankful for your feedback on your experience! We are pleased to hear Heather was able to help you with your insurance needs. Thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
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Robert Cook

May 5, 2025

5  out of  5
rating by Robert Cook
"Great rates and Awesome customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jj Basigkow

May 5, 2025

5  out of  5
rating by Jj Basigkow
"Jj is so helpful. And responsive. Thank you for helping get the best rates we could get!!!"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Ashley Smith Agent Ashley Smith State Farm"
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Jason Skidmore

May 4, 2025

5  out of  5
rating by Jason Skidmore
"My wife and I have been looking for new insurance for awhile trying to find something worth the money. Zusha called one evening after seeing in the past we’ve requested quotes from state farm. She made our switch very easy and painless. Answering all of our questions and not making us feel as uneducated as we are. Over the phone she seemed like a 10 year friend more than just an insurance consultant. Thank you for your help. Definitely recommend."
We responded:
"Thank you Jason for taking the time to share a review. We are pleased to hear of your experience working with Zusha and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
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John Richey

May 1, 2025

5  out of  5
rating by John Richey
"They got it covered"
We responded:
"Thank you John for taking the time to share a review. We appreciate you and thank you for your business! Ashley Smith Agent Ashley State Farm Insurance "
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Nick Mavis

April 30, 2025

5  out of  5
rating by Nick Mavis
"Ashley runs a great branch period. Taylor was awesome and went above and beyond to make sure my needs were met. Heather and jj have also always been super accommodating and helpful. Been a long time costumer and I’ve always had a great experience with everyone in the office."
We responded:
"Nick thank you for taking the time to share a review of your experience working with our agency. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
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Andrew l Payne Jr

April 25, 2025

5  out of  5
rating by Andrew l Payne Jr
"Taylor was very professional kind and helpful I would definitely recommend State Farm to others thank you so much Taylor"
We responded:
"Andrew thank you for taking the time to share a review and your experience working with our office. We appreciate you and thank you for your business. "
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Mellow Yellow

April 23, 2025

5  out of  5
rating by Mellow Yellow
"Jj has Great customer service awesome"
We responded:
"Thank you for taking the time to share a review and your experience working with JJ! We appreciate you and thank you for your business! "
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Michael Williams

April 15, 2025

5  out of  5
rating by Michael Williams
"JJ was great. Great attention to detail and took his time to explain everything very well"
We responded:
"Thank you Michael for taking the time to share a review and your experience working with JJ. We appreciate you and thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
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hayden king

April 14, 2025

5  out of  5
rating by hayden king
"Heather was amazing. She was super helpful and understanding with my questions. She made things the best she could for me and I appreciate her dedication to her services. She took so much time out of several days to help me set up my insurance. Thank you!"
We responded:
"Thank you Hayden for taking the time to share a review and your experience working with Heather. We are pleased to hear that Heather was able to help you with your insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
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guadalupe aldana

April 11, 2025

5  out of  5
rating by guadalupe aldana
"Taylor was a great help while transferring my insurance from my old Vehicle to the new one effortlessly. Answered all my questions about different vehicles."
We responded:
"Guadalupe thank you for taking the time to share a review of your experience working with Taylor. We appreciate you and thank you for being our customer! Ashley Smith Agent Ashley Smith State Farm"
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Brad hall

April 10, 2025

5  out of  5
rating by Brad hall
"JJ is a very patient and understanding man. He helped me insure my 2 vehicles with a new 16 yr old driver for a price I just couldn't refuse. I would highly and I mean highly recommend his agency and him specifically."
We responded:
"Thank Brad for taking the time to share a review and your experience working with JJ. We are pleased to hear JJ was able to help your insurance needs and thank you for your business! Ashley Smjth Agent Ashley Smith State Farm "
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AleahFlute

April 2, 2025

1  out of  5
rating by AleahFlute
"Had an extremely complicated claim with their partnered roadside assistance and not once did I hear from my agent, despite having contacted them."
We responded:
"Aleah we have been advised that your claim has been resolved. We are sorry to hear of your experience and have reached out to discuss any additional concerns. Please give us a call at 734-847-6000"
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Kristy Koprowski

March 29, 2025

5  out of  5
rating by Kristy Koprowski
"I just want to say Heather with Ashley Smith's office is amazing. She saved me a lot of money. Honestly I think I was being ripped off for years 😞. I even got life insurance 🩷. Thank you Heather for all of your hard work and help. I truly appreciate it 🩷."
We responded:
"Kristy thank you for taking the time to share a review of your experience. We are pleased to hear that Heather was able to help you with all your insurance needs. Thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
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Ahyube Calamazad

March 28, 2025

5  out of  5
rating by Ahyube Calamazad
"Had the pleasure of working with JJ recently. Nice guy. Very knowledgeable. Lots of patience. Gave me a really good deal. I would highly recommend him to everyone!"
We responded:
"Thank you for taking the time to share a review and your experience working with JJ! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
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Matthew Griffith

March 21, 2025

5  out of  5
rating by Matthew Griffith
"Taylor was super helpful and even helped me set up my life issuance. Very easy to talk to and made the experience quick and simple and answered any questions I had!"
We responded:
"Thank you Matthew for taking the time to share a review. We are pleased to hear that Taylor was able to help you with your life insurance needs. We thank you for your business! Ashley Smith Ashley Smith State Farm "
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Jeanette Williams

March 11, 2025

5  out of  5
rating by Jeanette Williams
"Very professional very help Jeanette Williams"
We responded:
"Thank you Jeanette for taking the time to share a review! We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm"
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michael palmer

March 10, 2025

5  out of  5
rating by michael palmer
"Taylor does an excellent job reviewing my insurance with me and making sure the process of changing vehicles is easy. Highly recommended!"
We responded:
"Michael thank you for taking the time to share a review and your experience working with Taylor on your insurance. We appreciate you and thank you for your business! Ashley Smith "
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Susan Rook

March 8, 2025

5  out of  5
rating by Susan Rook
"Very professional and informative. Glad I chose this agency."
We responded:
"Susan thank you for taking the time to share a review and your experience working with our agency. We are pleased that you chose our agency and thank you for your business! Ashley Smith Ashley Smith State Farm Agent"
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Gayle Kuhnle

March 6, 2025

5  out of  5
rating by Gayle Kuhnle
"JJ spent a great deal of time explaining my insurance policy choices to me. And when I was very honest with him and told him that another office offered a better rate, he said he would study all the details and see what he could do for me. He reached out consistently until I was able to get back with him And settle on my policy choices. JJ spent a lot of time explaining things to me and gathering my information and he did so in a way that worked with my schedule and abilities. He didn’t act like a salesman at all. He handled his business well."
We responded:
"Gayle thank you for taking the time to share a review and your experience working with JJ. We are happy JJ was able to help you with your insurance needs and thank you for your business! Ashley Smith Ashley Smith State Farm"
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Shawn Hague

March 5, 2025

5  out of  5
rating by Shawn Hague
"Was a great experience, JJ went through everything with me so I understood everything, got me a great price on my motorcycle insurance, I would recommend him to anyone I know."
We responded:
"Shawn thank you for taking the time to share a review and your experience working with JJ! We are pleased to hear that JJ was able to assist you with your motorcycle insurance needs. We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm"
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KEITH GRAY

February 21, 2025

5  out of  5
rating by KEITH GRAY
"Great experience working with Ashley Smith looking forward to doing more as things progress."
We responded:
"Keith thank you for taking the time to share a review and thank you for your business. Ashley Smith Ashley Smith State Farm"
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Barbara Gray

February 19, 2025

5  out of  5
rating by Barbara Gray
"Taylor is awesome to work with she's helped me out every time I need any help thank you very much State Farm"
We responded:
"Thank you Barbara for taking the time to share a review and your experience working with Taylor. We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm"
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Debbie Fernandez

February 19, 2025

5  out of  5
rating by Debbie Fernandez
"Big thanks to Taylor for reaching out and helping us update our policy! The timing couldn't have been better!"
We responded:
"Thank you Debbie for taking time to share a review. We appreciate you!"